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Profile Settings

Personal Information

Appears before your name in formal correspondence.
Appears after your name in professional reports and GP letters.
Your personal LinkedIn profile (used in professional reports)
Contact support to change your email

Signature

Your signature appears at the bottom of professional reports and GP letters. Recommended: PNG with transparent background, max 2MB.

Drag and drop your signature here, or click to browse

Main Clinic/Head Office

This is your Main Clinic/Head Office. Details here are used when no multisite location is selected.

Clinic Logo

Your clinic logo appears at the top of all emailed notes. Recommended: PNG or JPG, max 2MB.

Drag and drop your logo here, or click to browse

Pre-fills the "Send notes to" field in the app. When you use the multisite dropdown to switch locations, that location's admin email overrides this default.
When recipients reply to HearScribe emails, their reply will be sent to this address. Leave blank to use your account email.

About HearScribe Emails

When you click "Email Notes" in the app, HearScribe sends professionally formatted emails on your behalf using your clinic branding above.

Multisite users: When you use the multisite dropdown to switch locations, that location's details (name, address, logo, admin email) will be used instead of these Main Clinic/Head Office defaults.

Patient-Facing Links

These links will be included in patient summaries where appropriate. Details here are used when not overridden by alternative multisite links.

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AI Customization

Applies to all generated notes

Clinician Notes

0 / 15,000 characters
These instructions will only apply to clinician notes

Patient Notes

0 / 15,000 characters
These instructions will only apply to patient take-home notes

Administrative Notes

0 / 15,000 characters
These instructions will only apply to administrative action items

Professional Reports

0 / 15,000 characters
These instructions will only apply to professional reports and referral letters
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Team Users

Current Team Members

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Add New User

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Billing & Subscription

Manage Subscription

Need to cancel? You'll have access until the end of your current billing period.

View Terms of Service for cancellation policy

Billing History

View your invoices and payment history in the Stripe Customer Portal

Preferences

Note: AI transcription works best in English

Privacy Settings

Hide Audio Player

When enabled, the audio playback controls and download button are hidden after recording. This means no accessible recording exists - audio data remains only in browser memory and is destroyed when you click "Next Patient" or close the browser.

Why use this? Some clinicians prefer this mode as it means there is no persistent recording that anybody could access, making the data processing more analogous to traditional note-taking.

Read our full Data Processing & Patient Notification Guidance

This setting is controlled by your organization's primary account holder.

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